Working with Home System Solutions
Understanding the design & install process
To help prospective clients understand how Home System Solutions operates, we would love to explain our design and install process. Our process is the same for each client to ensure we cover your needs whether your project is new construction or a remodel or retrofit in your current home.
To start, contact us to make an appointment to visit our showroom. You’ll have the opportunity to meet us in person, touch the products and systems we use and see up close the quality work you can expect from us.
Like what you see and think we’re a good fit for your project? After hi-fives and cheers, we move on to designing your system. Design starts with a walkthrough of your house (or meeting to look at house plans) to discuss specific options for your project. These options will be used to create a scope of work, and once that is confirmed, an actual design of your project is created.
Happy with your design and ready to move forward? Together we’ll schedule the start date of your install. Leading up to the start date we’ll be ordering all your parts to be ready to get to work. Unlike other contractors in central Oregon, once we’ve started your install, we are all hands on deck until your installation is done. At this point, you will be trained on your new equipment and we will work together to make any necessary tweaks to lighting controls, etc to make sure you are extremely happy with your system.
After your system installation is finished and working perfectly, Home System Solutions continues to be available for your questions and programming needs. We recommend our Pro Service Plan for access to upgraded technical support, priority service call scheduling, as well as discounted rates for service calls, additional programming, and additional designs for your system.